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I have my User ID but do not remember my password. |
You can reset your password and reuse the same User ID. Click the forgot password and provide your UserID, Date of Birth, Unique ID type (Driving Licence, Pan Card, PEN Card etc) that you provide during registration and the ID No of this Unique ID. |
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I do not remember my User ID. |
Make a telephonic call to the Help Desk number provided in the main page and provide your details as asked by the person attending your call. These details will help us to track your User ID. |
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What is One-Time Registration ? |
Every candidate appearing for a Departmental Test from January 2011 onwards, should register their details (Personal, Official & Communication details) before applying for examination. The Registration need to be performed only once and you should log in using this User ID and password for apply for an examination, download your hall ticket, view examination result, apply for certificates etc. |
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Do I need to register every time before applying for a Departmental Test ? |
No. You need to register only once and use the same User ID for every application for Departmental or Special Test or any other activities related with Departmental Examinations. |
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What is the specification of the photograph? |
The size should be 150 x 200 pixels, with a maximum size of 30 Kb in front facial pose. The back ground should be in light shade, with clearly visible face. The digital form of the photograph obtained from the Studio can be easily transformed into the required specification using any of the Image Processing Softwares like MS-Paint, Adobe Photoshop, GIMP etc. |
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When would I be able to apply for examination? |
You would be able to apply for an examination only on issuing of notification for the examination and until the last date. |
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My Department name or Designation is not seen in the list of Departments/Designations. |
Make a telephonic call to the Help Desk number provided in the main page for adding the details. |
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Notification is not displayed when I click the Make Payment Link? |
Notification will be displayed in Make Payment link, only after you apply for papers through the Apply For Test link. |
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Should I remit the fees in the treasury? |
The Commission has decided to collect Certificate Fees and Examination Fees from applicants applying for Departmental Tests January 2016 onwards in online mode. All candidates must remit both Examination fees (if not free chance) and Certificate fees using ePayment before the last date. The Make Payment link will lead you the ePayment Gateway of eTreasury, Government of Kerala. The applications without such remittance or with fee shortage shall summarily be rejected on scrutiny after las |
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Is any other mode of payment is allowed? |
No, only ePayment through the Candidate Profile is allowed. |
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Why is my application status showing Payment Due? |
Payment Due in Application status shows that remittance details have not been entered by you after remitting fees in the Treasury. Such applications will be rejected after last date. Both Certificate fees and Examination fees must be remitted before last date and remittance details must be entered in the Payment Details link. |
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The Make Payment option shows Window Popup Blocker is enabled in your browser. |
This message is displayed to let you know that Pop-up Blocker is enabled which will prevent the opening of Bank Window. To clear this, go to the settings of the browser and uncheck the Pop-Up Blocker option or add an exception to etreasury.kerala.gov.in. |
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